Choice Hotels Reviews

Comfort inn. Mississauga. 31 top flight drive. Ontario. Canada
Abysmal service. Stayed a few times there and other hotels. They canceled my Saturday reservation in the busy summer without notice. Said they tried to call. My cell was on me and call log shows no attempt to phone. Left me without a room at 8pm sat night
DO NOT GO to this place. I emailed manager who never responded. I phoned their corporate office who never responded.

I canceled a reservation 5 days in advance. I was charged anyway. (The policy was 24-hours notice.) When I called about the charge, the desk clerk refused to discuss the problem or how to get my credit card refunded. DO NOT TRUST these people. If you have to cancel, make sure you get a confirmation number and the name of the person you spoke with.

The pool was not open. They didn't have a Continental breakfast, it was a danish with a juice. I know I overpaid them for my room. I could go on and on about all the issues that place has. I WILL NEVER BE BACK...

This hotel is by far the dirtiest ever.mice all over. Bed bugs. I stayed one night and got so bit up. The staff is rude. They double charge
The Halls smell like marijuana constantly and the staff looks like they are all drug addicts or alcoholics and they all hang around in congregate at the front desk doing nothing but smoking cigarettes or Vapes and drinking alcoholic beverages in front of guest
esy I wouldn't stay in this
hotel if it was the last one available I would rather sleep on the street
.

Westhampton ,new jersey

Wooster, Ohio Comfort Inn is the only hotel we ever stay at in Wooster.
It is newer, spotless, has a pool and the morning free breakfast keeps us coming back all the time when we visit our friends and family there.
Ty( the kitchen manager) is always there providing a clean, organized and hot breakfast for everyone . It is very valuable to have her and food included there for families, business associates and everyone who stays there.

Never change !!!

We booked a trip through Expedia at Comfort Inn in Bluffton Indiana. We had a death in the family so we had to cancel. Comfort Inn wouldn't allow the cancellation and the manager on duty was extremely hateful and belittling. With all the way we were dealing with with a death we had to go through all of this.

We just arrived at the Comfort inn in Hebron KY Petersburg Rd. Already we feel it's great, I'm so sure we are going to have a great night, we stay here often we love this place don't change anything. Thanks a million.

Comfort Inn Matteson - Chicago 5210 Southwick Drive, Matteson, IL, 60443 is probably the WORST hotel that I have stayed in a very long time and maybe the far WORST of the Choice Hotels brand. I arrive 07 Feb. 2021 Sun to find the door locked (extremely cold that night) when an employee finally took there time to open the door. The parking lot was full and the employee said that if NO parking then you can't check in (with an attitude). Find out the next day (prior to check out) my credit card was doubled charged (over charged for an additional $60) as well. The hotel is EXTREMELY dated (needs remodeling) and this hotel has the nerve to hold $100 for incidentals (for this bulls**t). I will NEVER stay at this location again and I would advise AGAINST anyone who values their money and service to do the same...friendly advice

Hotel was bad, managers could care less. I've stayed at Comfort Inns a lot because they are usually nice and clean. This one was not. We had a hole in the wall, missing furniture, caulking and paint all over the floor. It was uncomfortable and smelled bad. Staff did not care at all.

My husband and I really love our stay here last Sunday and their room, their service, is just amazing..